What Information We Collect and Why
When you open an account with us, we collect the basics: your name, email address, date of birth, and a government-issued ID for identity verification. That verification step is required before any withdrawal can be processed, regardless of whether you cash out via PayPal, Venmo, or
-
1
a Play+ prepaid card. We also collect transactional data tied to your wallet activity — deposit amounts, withdrawal requests, and the payment method used — so we can maintain accurate account records and comply with applicable financial regulations in your state. When you browse the lobby
-
2
or access the platform on a mobile device, we log standard technical data: IP address, device type, browser version, and session timestamps. This helps us detect unauthorized access and keep your account secure. We do not sell your personal information to third parties for marketing purposes.
-
3
Data shared with payment processors like PayPal and Venmo is limited to what those processors need to complete your transaction. If you're in Charlotte or Columbus and have questions about how your specific state's privacy laws apply to your account, reach out through the support channel
-
4
listed below.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.